Orders

Thanks so much for shopping at Texplora.co

We strive to fulfill orders as quickly as possible.

Depenidng on the item’s production time, you can expect to have your order shipped within 5-7 business days.

Shipping

All U.S. and INTERNATIONAL orders are shipped with a tracking number when available.

You'll receive a tracking number via email once your order has been fulfilled.

Please contact me via the form below with any shipping issues on your order.

Returns

I hope you are happy with your order. In the event that you're not, I'm here to help! Returns are eligible for return or exchange.

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase, which can be provided via email. Thanks!

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return shipping will be the responsibility of the customer